To start a return, you can visit our return center. If your return is accepted, you’ll need to return your package to us at 105 Commonwealth Ave, Concord, MA 01742. Items sent back to us without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If you have any additional return questions, you can always contact us at [email protected].